Data Recovery

That’s where we come in. Bring your affected equipment into the Geek On Door Precinct in your home of office. Our tech-savvy Agents will do a basic checkup to ensure that your data actually CAN be retrieved (which is the case more than 99% of the time).

Here’s where a city of experts REALLY comes in handy – your machine will be securely handed off to the largest Geek On Door Precinct in the country, Geek On Door City, to dig through every nook and cranny of your hard drive and do whatever it takes to find your irreplaceable data.* Whether you just accidentally renamed or misplaced a document or your hard drive is suffering from a complete and utter failure, our Agents can help.

Some other things to know about Geek On Door’s Professional Data Recovery service are:

• •­ The initial in-home / in-office diagnostic fee for hard drives is $59.99. Data recovery for hard drives starts at $259.99 but depends on the difficulty or severity of issues found.
• •­ The initial in-home / in-office diagnostic fee at the store for flash media is $39.99. Data recovery for flash media under 32 GB starts at $129.99** (including diagnostic fee) and $199.99** for over 32 GB.
• •­ Because we want to be thorough in our recovery, timing may vary, but our Agents will be in contact with you throughout the process to ensure you are well informed in case we have to take your stuff to the shop.
• •­ Geek On Door can generally recover data on PCs, external hard drives, disks, tapes, CDs, or flash media (memory card or USB flash drive) cards.

*There are various instances in which data can be lost or damaged such as accidents, natural disasters, power surges, malfunctioning devices, or viruses. It’s important to remember that laptop hard drives are especially vulnerable if users are always on the move.

**Please note that additional fees may apply for devices with physical damage or if the recovery needs level 2 support.

or call 202-460-7495 so we can save the day – and your hard drive.